CITIZEN AI
Citizen AI is a suite of high-impact AI services that put citizens at the centre of public delivery. It works with the citizen’s permission, explains why it gave a result, and works even on slow networks so more people can use it.
Citizen AI brings greater efficiency, responsiveness, and transparency to public services — helping officials deliver faster, respond to citizen needs in real time, and make decisions that are easier to audit and trust.
Use cases
EntitlementFinder
Procurement Integrity Monitor
EntitlementFinder
EntitlementFinder is an AI service that ingests a citizen’s verified profile, matches them to all Central + State schemes, ranks by net benefit, and delivers an end‑to‑end application flow (pre-fill, e-sign/file, field verification & tracking)
GrievanceVision
Procurement Integrity Monitor
EntitlementFinder
GrievanceVision is an AI service that takes photo/video of a local civic problem (pothole, overflowing drain, broken streetlight). AI performs visual classification, severity scoring, geolocates, auto-maps to the responsible municipal/utility department, auto-drafts FO file and recommended SLA.
Procurement Integrity Monitor
Procurement Integrity Monitor
Health Triage + Public Medicine Finder
Analyses tender texts, bidder histories, procurement patterns and flags anomalous specifications, repeated single-supplier awards, suspicious price corridors and collusive patterns for anti-corruption units and auditors. Public-facing dashboard exposes risk-scored tenders for citizens/NGOs.
Health Triage + Public Medicine Finder
Health Triage + Public Medicine Finder
Health Triage + Public Medicine Finder
Symptom-aware triage that suggests whether to visit PHC/teleconsult or emergency, lists nearest public hospitals with availability (beds/OPD slots/ambulance ETA), suggests generic medicine alternatives and public procurement/PMBJP price comparisons.
AccessibleGov
Health Triage + Public Medicine Finder
AccessibleGov
Multimodal AI that converts service content/forms into local sign-language avatar, audio in regional languages and simplified visual flows for low-literacy users (also works offline via light-weight models).
PolicyPlain
Health Triage + Public Medicine Finder
AccessibleGov
AI ingests new legislation/notifications and generates a personalised “What this means for you” summary in simple regional language, with examples (e.g., will my ration change? Do I need to re-register?). Also auto-detects sections that impact specific occupations/communities.